You can book a taxi (regardless of the departure and arrival points) and be sure that your driver will be there on time. You can also request special services, such as the transportation of people with special needs, children and V.I.P.s, as well as a car seat for children.
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Journey details
F.A.Qs
Knossos Taxi makes it simple and stress-free. You can use the website or the app. Put in your pick-up & drop-off information, pick your preferred date & time, then click search. Knossos Taxi will provide the best option available. Choose your transport and book, then complete the payment..
At Heraklion Airport: the driver will wait in the arrivals hall, just after luggage pick up.
At Port: the driver will wait in the arrivals, few meters from the ship.
At Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.
Our drivers receive constant updates, if you are aware of any delays please contact us immediately and we will try to rearrange your transfer from Heraklion Airport
Our system will confirm you the service by sending an email with your travel details and additional useful information for you. Please assure that the email indicated is correct and that you will be able to receive emails from third parties (also check your spam folder, please). Your phone number is also very important to contact you if the driver is not able to find you at the meeting point. Please assure that you have indicated a phone number reachable during your stay in Crete and that you have eventually completed it with the international code required to call you from a Greek number.
We're sorry to hear that your plans have changed. Cancellations made 48 hours before the collection time are fully refundable. Please contact our support service through a communication channel convenient for you.
Yes. Your credit card details aren't introduced until the very last step of the booking process, at which point you'll be redirected to a completely secure bank server where you carry out your payment. Knossos Taxi never has access nor does it store in its databases your details, so you don't run any risk.
In our booking process you have the option of indicating if you have any special needs during your trip. If your extra baggage doesn't appear with the vehicle you've chosen or the option doesn't exist, please indicate your requirements in the comments of your booking. We'll look for the best solution and get back to you within one working day.
Yes. Please request your invoice by email at info@cretataxi.com and you will receive the receipt corresponding to your booking.
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